terms and conditions
scope
These general terms and conditions («GTC») apply to the entire business area of InnerWelt Deborah Schweizer (hereinafter «company»). The company sells natural cosmetic products both physically and online. In addition, she offers various courses in the production of natural cosmetics and similar products as well as support and implementation in the area of children and youth work.
conclusion of contract
The contract is concluded when the company confirms the agreement regarding the purchase of products and services by the customer.
The contract is also concluded when the customer uses the services offered by the company and/or buys products via the company's online shop.
Prices
Subject to other offers, all prices are in Swiss francs (CHF).
Prices are exclusive of any other applicable taxes.
The prices do not include packaging and shipping costs.
The company reserves the right to change prices at any time. The prices valid on the company's website at the time the contract was concluded shall apply.
pay
Payment is made via e-banking or cash.
The offsetting of an amount with a possible claim of the customer against the company is not permitted.
obligations of the company
Delivery / delivery dates
The delivery takes place within 10 days after receipt of the order. If a timely delivery is not possible, the customer will be informed by the company within 2 working days after receipt of the order and the new delivery date will be communicated.
Unless otherwise agreed, the place of performance shall be the company's registered office. The company fulfills by handing over the ordered products to the agreed carrier. If no freight forwarder is agreed, the company is free to choose a freight forwarder. The agreed delivery costs may not be increased by the choice of the carrier. The company InnerWelt ships the physical products exclusively in Switzerland.
Service provision
Unless otherwise agreed, the company fulfills its obligation by providing the agreed service. If no further provisions are agreed, the place of performance shall be the company's registered office.
auxiliaries
The parties have the express right to call in auxiliary persons to fulfill their contractual obligations. You must ensure that the auxiliary person is consulted in compliance with all mandatory statutory provisions and any collective employment agreements.
Customer Obligations
Service provision
The customer is obliged to immediately take all precautions that are necessary for the provision of the service by the company. The customer must take the precautions at the agreed place at the agreed time and to the agreed extent. Depending on the circumstances, this may include providing the Company with appropriate information and documentation.
Product application
The customer is solely responsible for the correct use of the products. The products are natural cosmetics and not medical products. The products are in no way a substitute for medical or medicinal treatment, they are purely for cosmetic, nurturing use.
Exchange
An exchange of products is generally excluded.
cancellation
From workshops, project days
If the customer has booked a course from the company, cancellation up to two weeks before the start of the course is free of charge. If you cancel less than two weeks before the start of the course, the following regulation applies:
Up to 2 weeks before the appointment CHF 50.- administration fee
Up to 1 week before the appointment, 50% of the agreed price
Up to 2 days before the appointment, 100% of the agreed price
From coaching, learning support and homeschooling appointments
In the case of agreed appointments for coaching services, cancellation up to 48 hours before the appointment is free of charge. Weekends or public holidays are not included, the cancellation must be made on the previous working day. In the event of a missing or late cancellation, the customer owes the entire fee.
From subscriptions
Subscriptions are concluded for a specific duration, e.g. B. for 5x or 10x, and paid before the start via e-banking or cash. In principle, no withdrawal or termination is possible during the term. At the end of the term, the subscription expires automatically.
Liability
Liability for any indirect damage and consequential damage is completely excluded.
Liability for direct damages is limited to the amount of the affected product/service. This limitation of liability does not apply to direct damage caused by gross negligence or intent.
The customer is obliged to report any damage to the company immediately.
Any liability for auxiliary persons is completely excluded.
intellectual property rights
The company is entitled to all rights to the products, services and any trademarks or is authorized to use them by the owner.
Neither these General Terms and Conditions nor the associated individual agreements contain the transfer of any intellectual property rights, unless this is explicitly mentioned.
In addition, any further use, publication and making accessible of information, images, texts or anything else that the customer receives in connection with these provisions is prohibited unless it is expressly approved by the company.
If the customer uses content, texts or images in connection with the company to which third parties have property rights, the customer must ensure that no property rights of third parties are violated.
privacy
The company may process and use the data recorded as part of the conclusion of the contract to fulfill the obligations arising from the contract. The company takes the measures required to secure the data in accordance with the statutory provisions. The customer agrees in full to the storage and contractual use of his data by the company and is aware that the company is obliged and entitled to disclose information from the customer to these or third parties by order of courts or authorities. If the customer has not expressly prohibited it, the company may use the data for marketing purposes. The data required for the performance of the service can also be passed on to commissioned service partners or other third parties.
You can also find die Privacy Policy Application.
confidentiality
Both parties, as well as their assistants, undertake to treat all information submitted or appropriated in connection with the services as confidential. This obligation remains even after the termination of the contract.
Force majeure
If timely fulfillment by the company, its suppliers or engaged third parties is prevented as a result of force majeure such as natural disasters, earthquakes, volcanic eruptions, avalanches, storms, thunderstorms, storms, wars, unrest, civil wars, revolutions and uprisings, terrorism, sabotage, strikes, nuclear accidents or . reactor damage, the company is released from the fulfillment of the affected obligations for the duration of the force majeure and a reasonable start-up period after its end. If the force majeure lasts longer than 30 days, the company can withdraw from the contract. The company must reimburse the customer in full for any payment already made.
Any further claims, in particular claims for damages as a result of force majeure, are excluded.
changes
These general terms and conditions can be changed by the company at any time. The new version comes into force by publication on the company's website. The version of the General Terms and Conditions that is in force at the time the contract is concluded generally applies to customers. Unless the customer has agreed to a newer version of the General Terms and Conditions.
priority
These General Terms and Conditions take precedence over all older provisions and contracts. Only provisions from individual contracts, which specify the provisions of these General Terms and Conditions, take precedence over these General Terms and Conditions.
Severability Clause
Should a provision of this contract or an enclosure of this contract be or become invalid, this shall not affect the validity of the rest of the contract. The contracting parties will replace the ineffective provision with an effective provision that comes as close as possible to the intended economic purpose of the invalid provision. The same applies to any gaps in the contract.
Governing Law/Jurisdiction
These GTC are subject to Swiss law. The court at the registered office of the company is responsible unless mandatory statutory provisions apply. The United Nations Convention on Contracts for the International Sale of Products (SR 0.221.221.1) is explicitly excluded.
Data protection
With this data protection declaration we inform you which personal data we process in connection with our activities and activities including our inner-welt.ch website. In particular, we provide information about why, how and where we process personal data. We also provide information about the rights of people whose data we process.
Further data protection declarations and other legal documents such as General Terms and Conditions (GTC), Terms of Use or Conditions of Participation may apply to individual or additional activities.
We are subject to Swiss data protection law and any applicable foreign data protection law, such as that of the European Union (EU) with the General Data Protection Regulation (GDPR). The European Commission acknowledgesthat Swiss data protection law guarantees adequate data protection.
contact addresses
Responsibility for the processing of personal data:
Deborah Jasmin Schweizer
Grosssteinstrasse 15
6438 Ibach/SZ
Switzerland
+41 78 672 46 17
We would like to point out if there are other persons responsible for the processing of personal data in individual cases.